Hyperlocal marketing is the process of targeting prospective customers in a highly specific, geographically restricted area, often with the intention of targeting people conducting “near me” searches on their mobile device. Hyperlocal marketing is not a new approach, but the rise of the internet, search, and smartphones has increased the effectiveness and targetability of hyperlocal. Hyperlocal and Mobile are intertwined; almost every local engagement tactic is mobile based today. So why has mobile become so essential to hyperlocal marketing?
Smartphones are the Primary Driver for almost everything
Smartphones are essential to our way of life. Mobile devices haven’t just become ubiquitous, they’ve become the primary way people engage with the web, media, and each other. More than half of worldwide Internet use now occurs via mobile devices; people spend more time using mobile apps than watching TV; and two-thirds of emails are opened on mobile devices.
How reliant are consumers on their mobile devices? Some 71% of people now sleep with their smartphone in their bed/next to their bed and 50% of smartphone owners aged 18–24 check their devices in the middle of the night. In other words, people have their smartphones with them constantly and are using them constantly. That combination of prevalence and popularity is the foundation of the devices’ importance to hyperlocal marketing.
Mobile Makes Location Awareness and Geo-Targeting Possible
Sales of portable navigation systems sales plunged by 80% between 2006 and 2016. Why? Things like GPS devices were completely replaced by smartphones. The other capabilities of smartphones—beautiful screens, tiny cameras, touch sensors, etc.— are so impressive that the location-based elements are often overlooked.
However, the fact that most phones are GPS-enabled and constantly Internet-connected is transformational as well. Working in tandem with other built-in technologies (NFC, Wi-Fi, Bluetooth, etc.), mobile devices are able to continuously deliver an owner’s location based not just on a broad area (city, neighbourhood) but down to a few feet. For brands looking to reach nearby consumers, this is enormously important. Smartphones have evolved into the dream device for hyperlocal marketing: they’re a scalable way reach almost any individual at almost any time, based on their exact location.
Search Behaviour has shifted to On-the-Go and time-Based
Is it possible to see the impact of location-enabled smartphones on how consumers act? Absolutely. Just take a look at search behaviour.
Up until a few years ago, local digital search behaviour mimicked how consumers utilized non-digital tools such as the Yellow Pages: people would sit down in their home or office and use a desktop computer and look for a nearby business/service to visit/utilize in the future.
Mobile has completely changed that. Consumers now use their smartphones to local search while on-the-go and to look for businesses/services that they need either now or soon. How soon? According to Google data, 50% of local searchers visit a store within a day and 33% visit immediately.
For hyperlocal marketers, this behaviour shift has a major impact on unpaid and paid approaches; it means that search advertisements, as well as organic tactics such as SEO and content development, can be used to effectively target highly motivated nearby consumers right as they’re prepared to take action.
Digital Maps Are the New Local and Travel Information Portals
Another important aspect of mobile behaviour for hyperlocal marketing is the popularity and power of digital map platforms. For many consumers, these apps are a core part of their mobile experience. Google Maps alone is used by 57% of smartphone users and ranks as the fifth most-utilized program.
What’s important to understand is that platforms such as Google Maps, Apple Maps, and Bing Maps aren’t just used to get directions; they’ve become the primary way to access local and travel information for many consumers. Increasingly, they’re the starting point for how people find all sorts of local businesses/services, from restaurants, to dentists, to plumbers. For hyperlocal marketers, it helps to think of map platforms as the new local portals—they’re frequently the funnel that more and more consumers pass through.
Social Media Use Is Increasingly Mobile-Based and Constant
Finally, it’s essential to note the interconnected importance of mobile and social media with consumers. Here are a few data points to consider:
- Americans now spend five hours a day using their smartphones and 36% of that time is spent on social/messaging platforms.
- Nearly 80% of social media time is now spent on mobile devices rather than desktop devices.
- Social engagement is nearly constant. Data on Facebook conversations shows that people interact on the platform consistently from the time they wake up until they go to sleep.
That data is important for hyperlocal marketers because social platforms are increasingly effective in delivering location-based posts and advertisements to on-the-go smartphone consumers. This can be seen with tools such as Facebook Local Business Promotion, which allows brands to easily reach huge audiences based on specific geographies and interests.
Ultimately, all of these elements work together to create compelling opportunities for marketers. Consumers have embraced GPS-enabled smartphones, which makes connecting with them based on geography much simpler. They have also shifted their digital behaviour to embrace mobile-friendly platforms—such as search, maps, social—which allow for sophisticated targeted messaging based on location. Put together, these evolutions have made modern, mobile-first hyperlocal marketing incredibly efficient and powerful.
For more information, learn more about what Hyperlocal Marketing is. Plus, we’ve compiled detailed steps on getting listed on Google My Business, getting listed on Bing Places, and getting listed and claimed on Yelp.
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