1. ABOUT MAKE-A-WISH
i. What is Make-A-Wish®?
Make-A-Wish is the world’s largest wish granting organization, fulfilling wishes for children facing critical illnesses. Since the formation of the Canadian Make-A-Wish affiliate in 1983, Make-A-Wish® Canada has granted over 36,000 wishes.
ii. Why have Make-A-Wish and OceanGate partnered for this expedition contest?
OceanGate Expeditions provides citizen explorers the opportunity to make discoveries in the world’s deep oceans and realize their dreams for adventure. A granted wish allows a child with a critical illness to have their most heartfelt wish to come true, so the two organizations are very aligned in their unique missions to help people realize their dreams.
iii. How much is an entry for the contest?
There are three price point options for the contest. Your purchase will help grant life savings wishes to children with critical illnesses.
- 20 entries for $20 dollars;
- 75 entries for $50 dollars; or
- 220 entries for $110 dollars.
iv. Do I have to pay for entry into the contest?
You do not. As per the rules and regulations, you can enter with no purchase required. See details here (hyperlink).
v. If my entry fee into the contest will constitute a donation to Make-A-Wish, can I receive a tax receipt?
No. The Canada Revenue Agency states that we cannot offer a tax receipt for an entry for the contest, since the entrant has the opportunity to win a prize. You can, however, make a Secondary donation in addition to your entry request and receive a tax receipt for the donation part of your order.
vi. I bought an entry for the contest, but I’ve never received a confirmation. How can I ensure I am entered into the draw?
You should receive an email confirming the number of entries you purchased. If you have not received your confirmation within 24 hours of ordering, please check your spam or junk folder and then contact customer service at email@example.com.
vii. Can contest entries be ordered online, by phone and by mail?
The Contest is currently accepting donations through the online channel. Phone and mail donations will not be accepted.
viii. Who can enter the contest?
The Contest is open only to individuals, who are legal residents of Canada (excluding residents of the Province of Québec) and who have reached the age of majority in their province or territory of residence at the time of entry.
The Sponsor, Administrator, and their respective affiliates, subsidiaries, advertising and promotion agencies, prize suppliers and any other entity involved in the development, production, administration or fulfilment of the Contest, as well as all respective employees, shareholders, officers, directors, representatives, agents, members, successors and assigns of the Contest Parties and members of the aforementioned individuals’ immediate family (including spouses, parents, children and siblings) or persons living in the same household as such individuals are not eligible to participate in this Contest. Entries cannot be made on behalf of another individual or in the name of a partnership, corporation or other legal entity.
For more information on eligibility please see the full rules and regulations (link here). If it is found that a person who does not meet the eligibility criteria set forth in these Official Rules has submitted an entry, that entry will be deemed ineligible. The Sponsor and Administrator reserve the right to verify eligibility requirements.
ix. Can I cancel my entry and get a refund?
Only donation entries cancelled before the draw takes place will receive a refund. Once the draw takes place on May 25th, no refunds will not be permitted. Secondary donations (donations that are not entries to win) are not refundable.
x. How will I be notified if I won?
The contest winners and finalists will be drawn on May 25, 2022. The potential Finalists will be notified by the Administrator using the email or phone number provided at the time of entry. The Administrator (or its designated representative) will make a minimum of two (2) attempts to contact each eligible selected entrant within seventy-two (72) hours of the drawing. All winners will be announced on June 1st.
xi. How do I claim my prize?
No entrant shall be considered a winner of any Prize available as part of the Contest unless and until officially confirmed by the Sponsor in accordance within the Official Rules. Before being declared a confirmed winner of a Prize (a “Confirmed Winner”), a potential winner will be required to complete and comply with the requirements within the Official Rules (link to rules). All winners will be announced on June 1st.
xii. Will there be a wish child on the expedition?
No. While the funds raised through the contest will go toward the granting of wishes, the expedition itself is not intended to be a granted wish for a child with a critical illness.
xiii. If I win the Grand Prize, can I bring someone on the trip with me?
The prize will be awarded to one person only. All other expedition members will need to pay to be on board.
xiv. Is Airfare & Hotel included in the Grand Prize?
Yes. The Grand Prize includes round-trip economy-class airfare for the winner departing from a major airport located near the winner’s residence in Canada (as determined by Sponsor in its sole discretion) to Departure City and two (2) night hotel accommodations (as selected by the Sponsor in its sole discretion) in a standard room based on single occupancy in the Departure City for the nights prior to and/or following the Expedition; Please visit the rules and regulations to view the full conditions.
xv. What sort of wishes does Make-A-Wish grant?
Make-A-Wish has various categories of wishes: I wish to Go, I wish to Be, I wish to Meet, I wish to Have, and I wish to Give. These categories allow eligible children to expand their thinking and capture their most heartfelt wish.
xvi. Are children who qualify for wishes facing terminal illnesses?
A child does not have to be terminally ill. In fact, many of our wish children grow into adulthood and lead healthy, happy lives.
xvii. What will Make-A-Wish use my contest entry money for?
Due to the COVID-19 pandemic, we have thousands of wishes waiting to be granted. We grant wishes to all eligible children, regardless of their socio-economic status. Wishes are arranged and paid for by Make-A-Wish with no out-of-pocket expenses for the wish family.
xviii. If I win a contest prize, am I expected to be an ambassador for Make-A-wish?
That will be up to you, but there will be absolutely no obligation to advocate for Make-A-Wish. Thank you for entering the contest that helped to make life-changing wishes for children facing critical illnesses, come true!
xix. Who do I contact regarding an inquiry not listed here?
Please direct any questions or complaints to the Administrator by emailing firstname.lastname@example.org. Please identify yourself by providing your full name and explain the request in as much detail as possible. The Administrator will carefully review and assess each request and respond in a timely manner.
2. ABOUT THE EXPEDITION
i. What is the OceanGate Expeditions Titanic Expedition?
OceanGate Expeditions is a company dedicated to deep sea research and documentation of important archaeological sites that are located deep in the oceans around the world. OceanGate Expeditions uses crewed submersibles to directly observe deep ocean sites of interest. The Titanic Expedition is a multi-year study and documentation effort designed to preserve the Titanic’s memory through images, videos, and studies of the marine ecosystem that lives on and around the wreck site.
ii. What will I do during the Titanic Expedition?
You will have the opportunity to play an active role as a crewmember for the expedition called a Mission Specialist. The Titanic Expedition is conducted as a series of 8-day missions that begin and end in St. John’s, Newfoundland. The expedition ship returns to port at the end of each mission to embark a new team of Mission Specialists, content experts, and any necessary provisions or equipment needed to continue the expedition.
During the transit time from St. John’s to the dive site, each team of six Mission Specialists participates in the ship’s orientation program so that everyone is familiar with the ship’s officers, safety procedures, and generally how things work aboard the vessel. Mission Specialists also participate in training in various operational roles. This training may continue throughout the mission depending on each person’s level of interest. Mission Specialists will meet scientists and Titanic experts who will present daily on the history and current condition of the wreck, the marine life on the wreck, and objectives for upcoming dives. To learn more about the OceanGate Expeditions Titanic Expedition, visit https://oceangateexpeditions.com/titanic.
iii. What does a Mission Specialist do?
A Mission Specialist participates as an expedition crewmember. Before the expedition, Mission Specialists will have access to video calls and on-line training resources. During the expedition, they receive hands-on skills training so that they can effectively support the scientists and operations team.
iv. Can my family contact me during the expedition?
Yes. Wi-Fi will be available aboard the vessel for simple text emails. We also bring a satellite phone and a handheld GPS tracker that can send text messages which you can use if needed. The sat phone number and instructions will be posted in the crew portal of the web site. In an urgent situation your family can contact the ship’s captain via a ship to shore telephone system.
v. What sea conditions can I expect?
Sea conditions vary from day to day, and sometimes hour to hour. Wind speed, wind direction, temperature, precipitation, currents, and prevailing swell combine to create conditions that range from flat calm to rolling seas to rough seas that exceed our ability to safely operate the submersible. The vessel captain and expedition leader will continuously monitor conditions and evaluate our status to ensure crew safety and comfort.
vi. What are the physical and other requirements to join the expedition?
Mission Specialists must:
- Be at least 18 years of age when the mission begins.
- Be able to live aboard the Support Ship at sea for 8 days.
- Be able to climb six flights of stairs from working to the bridge
- Be able to board small boats (Zodiacs) in rough seas.
- Be able to demonstrate basic strength, balance, and flexibility (i.e. climb a 6- foot ladder, carry 20 lbs., etc.)
- Please refer to rules & regulations regarding other requirements.
viii. Is there a doctor on board?
Yes, there is a doctor on board. The wreck site of the Titanic is 380 nautical miles offshore, out of range of emergency medical response services. For this reason, there will be a doctor on board for the duration of the expedition. The ship has basic medical facilities and supplies.